Terms and Conditions

TNCAPWHOLESALE.COM – (Terms & Conditions)

Welcome to TNCAPWHOLESALE.COM (“we”, “us”, “our”). These Terms & Conditions (“Agreement”) govern your use of our website located at TNCAPWHOLESALE.COM (the “Site”), any related services, and your purchase of products (collectively, “Services”). By accessing or using our Site or Services, you agree to be bound by this Agreement. If you do not agree, please do not use the Site.

1. Agreement to Terms

By accessing or using the Site, you agree to comply with these Terms and any additional rules posted on the Site. We may update or change these Terms at any time by posting revisions on the Site. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years old and able to enter into legally binding contracts to use our Site and Services.

3. Orders and Product Information

  • Product descriptions, pricing, and availability are subject to change without notice.

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel orders at any time for any reason (e.g., pricing errors, stock issues).

  • Wholesale pricing and minimum order quantities may apply.

4. Payment Terms

  • You agree to pay all charges at the prices in effect when the order is placed.

  • Payments may be processed through third‑party payment providers.

  • You are responsible for all taxes, duties, or fees associated with your order.

5. Shipping and Delivery

  • Shipping costs, delivery timelines, and carriers will be displayed at checkout.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

  • We are not responsible for delays caused by carriers or customs clearance.

6. Returns, Refunds, and Exchanges

Please review our terms before you reach out:

  1. Non‑returnable items: We do not process returns on printed, washed, or decorated merchandise. Tip: Inspect your garments before decorating them.

  2. Defective merchandise: You must return defective merchandise to us with a piece of tape indicating the flaw's location. All defective merchandise is subject to inspection and must be returned at the customer's expense. If the merchandise is found not defective, we will discard the product without credit.

  3. Time frame for claims: All claims must be made within 10 days of receiving the merchandise.

  4. Return period: All returns must be received within 30 days from the claim date.

  5. Return authorization: Without a valid return authorization number, our warehouse will not accept returns.

  6. Restocking fee: All returned or refused shipments are subject to a 25% or $5 (whichever is greater) restocking charge.

  7. Refunds: We do not provide cash refunds.

  8. Incorrect orders: If we did not process your order accurately, we will send a return label for the incorrect merchandise.

Returns are processed according to these rules only. Please contact our support team for a return authorization before sending any merchandise back.

7. User Conduct

By using the Site, you agree that you will not:

  • Violate any applicable laws or regulations.

  • Use the Site for unlawful or unauthorized purposes.

  • Interfere with the security or operation of the Site.

  • Upload harmful code, spam, or unsolicited advertising.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is owned or licensed by TNCAPWHOLESALE.COM and is protected by copyright, trademark, and other intellectual property laws.

9. Third‑Party Links

The Site may contain links to third‑party sites. We are not responsible for the content or practices of those sites. Accessing third‑party links is at your own risk.

10. Disclaimers

The Site and Services are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non‑infringement.

11. Limitation of Liability

To the fullest extent permitted by law, TNCAPWHOLESALE.COM and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or Services.

12. Indemnification

You agree to indemnify and hold harmless TNCAPWHOLESALE.COM and its representatives from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising from your use of the Site or violation of these Terms.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of [insert state], without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms or our Return Policy, please contact us at:

Email: tncapwholesale@gmail.com
Address: 600 E Washington Blvd E-4 Los Angeles, CA 90015
Phone: 1-213-442-5602